Getting Started
Stellar Cyber Open XDR is a unified platform for Security Operations – everything from collection, to data management, to reporting, to ML-driven detection and correlation, to automated response. Stellar Cyber is used by both enterprises and MSSPs, as well as by analysts, administrators, service managers, and executives. To get started with Stellar Cyber, we recommend you review the overview content in the About Stellar Cyber section, below. This provides an introduction to Open XDR, the Stellar Cyber architecture, best practices, and core feature concepts. Next, depending on your role, follow the Quick Start suggestions relevant to your function. After you have completed the relevant Quick Start suggestions you will be ready to use the more detailed content in the Knowledge Base.
Searching and Help
Our Knowledge Base is full of procedures and reference material. As you begin to work with Stellar Cyber, we recommend keeping a web browser open to one side of the user interface so you can review help topics pertaining to the terms and screens you are viewing. Use the tips below to access the Knowledge Base and understand how to refine search results.
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You can access the help from the question mark button on the user interface. The menu displays both a contextual link for the active page in the Stellar Cyber interface, as well as a link to the home page of the Knowledge Base.
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Use the help system's left side table of contents navigation pane (for full browsers).
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If you are browsing with a small screen device, the navigation is collapsed by default. Click the stacked bar button at the top right of the help to open a dynamic navigation pane.
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Search on partial terms (minimum of 4 characters), combined terms (boolean AND is implicit), or more complex search constructs.
For more tips on working with the Knowledge Base, refer to Overview of the Knowledge Base.
About Stellar Cyber
The topics below, along with the Reference topics, will help you familiarize yourself with Stellar Cyber as an Open XDR platform, as well as the relationships between components and terminology.
- Introduction to Stellar Cyber
- Stellar Cyber Architecture
- Best Practices for Coverage
- Understanding Cases
- Index Definitions & Details
- Understanding Interflow
- Understanding the XDR Kill Chain
- Integration of Third Party Native Alerts
- Understanding Tenants
Contacting Technical Support
The Stellar Cyber Customer Success team is committed to providing our customers and partners with timely, high-quality technical support. You can use the Support button in the top bar of the Knowledge Base or the Support Portal link under the ? menu to access the Customer Success Portal. Before you do, it's a good idea to retrieve your Organization Name and Organization ID from the System | Licensing page to get you the help you need as efficiently as possible.
Quick Start
Each user's function working with Stellar Cyber can vary. In many deployments, the analyst will have a different perspective than an administrator. Use the topics below for more detail for your specific job function:
