Managing Scheduled Reports

Stellar Cyber can automatically run scheduled reports and email them to configured recipients. Any number of scheduled reports can be active in the system and can be viewed in the Manage table at Respond | Reports. The table appears in the lower half of the page below the Reports (Beta) and Exported Dashboards tabs.

The Manage table behaves like all other Stellar Cyber tables. You can change the displayed columns, sort by columns, and export the displayed list, for example. This table also includes an Actions column, which—depending on the report or exported dashboard configuration and your user account scope and privileges—is where you can view, edit, delete, and send reports and exported dashboards.

Screen capture of the Manage table on Respond | Reports

The Manage tables include the following columns:

The term "Report" in the table column names applies to both PDF reports and exported dashboards functioning as reports.

  • Report Name – The name of a report

  • Report Type – This field is automatically populated for reports from one of the predefined report tabs. For Custom reports, this field is the same value as the Report Name and cannot be modified.

  • Created At – The timestamp when a report was created

  • Created By – The name of the Stellar Cyber user who created a report

  • Report Time Interval – The interval of time for which a report is scheduled

  • Frequency – How often a report is run

  • PDF Type – The type of PDF

  • Day of Month – For a report that's scheduled to run on a monthly basis, this indicates when it's run: First Day, Middle of Month, or Last Day.

  • Day of Week – For a report that's scheduled to run on a weekly basis, this indicates which day of the week it's run

  • Failed Reason – If Stellar Cyber was unable to run a report, a reason appears is here; for example, "FailOutstanding"

  • Last Modified At – The timestamp when a report was last modified

  • Last Sent Time – The most recent time that a report was run and sent to recipients

  • Report Timezone – The time zone defining which data to include in a report

  • Schedule Time – The time of day to run and send a report

  • Last Generation Step – If Stellar Cyber is unable to generate and send a report, this states the last step in the process when the failure occurred.

    Set up Error Listeners: Configure listeners to monitor any response errors that occur when the UI page sends HTTP requests to the UI server.

    Go To Login Page: Simulate a user navigating to the login page and attempting to log in using a specified account and password.

    Set Report on Page: Define the configuration parameters for a specific report prior to its generation.

    Redirect to Report Page: Generate the report and then redirect the user to the report page.

    Report Loading: Wait for the report generation process to complete.

    Report Load Complete: Confirm that the report has been successfully generated.

    Get Report Source: Retrieve the PDF content of the report from the page.

    Get CSV Text: Obtain the CSV file of the report from the page.

    Send Report to Server: Transmit the report to the email server.

  • Per Tenant Flag – Whether discrete reports are generated for individual tenants

    N/A: When a scheduled report is based on exported dashboards, there is no option to generate reports for each tenant.

    True or False: When a scheduled PDF report is for All Tenants, this indicates if separate reports are generated for each tenant (True) or not (False). When a report is for multiple tenants or a tenant group, per-tenant reports are always enabled.

    ( - ): When a report is for a single tenant, a dash indicates that the per-tenant report setting is irrelevant (and is ignored).

  • Schedule Timezone – The time zone defining when to send a report

  • Schedule Type – This indicates if a report is Scheduled or Run Now

  • Send CSV – Indicates whether a CSV file is configured to be sent

  • Sent Status—The result of the report run

  • Shared With – Icons with initials of report recipients. Hover your cursor over them to see the full recipient name.

  • Status Message – The delivery status of one or more reports, depending on the number of tenants in the report configuration and type of delivery (one consolidated report or multiple discrete reports for all tenants). Select the

  • Tenant/Tenant Group – The tenant for which the report was run

You can initiate the following tasks in the Actions column:

  • Export a list of scheduled reports.

  • Select to generate a scheduled report and edit settings in the Report Details dialog box that appears.

  • Select to delete the scheduled report.

    This only deletes the scheduled report, not the original PDF report or exported dashboard on which it was based.

  • Select Send Report Now to immediately run a scheduled report and send it to the specified recipients.

Troubleshooting Emailed Reports

If recipients are having trouble finding emailed reports in their Inbox, advise them to check their Spam folder. If they find the report there, you might need to enable DomainKeys Identified Mail (DKIM) for the sending account configured in System | Mail Server. Certain mail systems (Gmail, for example) automatically mark email messages sent without DKIM enabled as spam.