Configuring Verkada Connectors

This connector allows Stellar Cyber to ingest logs from Verkada and add the records to the data lake. It integrates with the Verkada API to query camera devices, access events, and audit logs.

Verkada provides a hybrid‑cloud physical security platform integrating security cameras, access control, environmental sensors, alarms, and intercoms.

Stellar Cyber integrates Verkada's physical security and surveillance alerts, enabling users to gain insights from Verkada's camera and sensor data, enhancing overall threat detection and response capabilities.

Note the following rate limit: The Verkada API rate limit is 300 requests/minute across all endpoints per organization. If there are multiple connectors with different keys but under the same organization, this connector may reach the rate limit if data volume is high or there is spike.

Stellar Cyber connectors with the Collect function (collectors) may skip collecting some data when the ingestion volume is large, which potentially can lead to data loss. This can happen when the processing capacity of the collector is exceeded.

Connector Overview: Verkada

Capabilities

Collect: Yes
Respond: No
Native Alerts Mapped: No
Runs on: DP
Interval: Configurable

Collected Data

Content Type	Index	Locating Records
Access Events Audit Logs Camera Devices	Syslog Assets (for Camera Devices)	msg_class: verkada_access_events verkada_audit_logs verkada_camera_devices msg_origin.source: verkada msg_origin.vendor: verkada msg_origin.category: iotsec

Content Type

Index

Locating Records

Access Events

Audit Logs

Camera Devices

Syslog

Assets (for Camera Devices)

msg_class:

verkada_access_events

verkada_audit_logs

verkada_camera_devices

msg_origin.source:

verkada

msg_origin.vendor:

verkada

msg_origin.category:

iotsec

Domain

where <Base URL> is a variable from the configuration of this connector

Response Actions

N/A

Third Party Native Alert Integration Details

N/A

Required Credentials and Configurations

Base URL and API Key

Adding a Verkada Connector

To add Verkada connector:

Obtain credentials
Add the connector in Stellar Cyber
Test the connector
Verify ingestion

For a limitation on filtering APIs, see Filtering APIs on Verkada Connectors.

Obtaining Verkada Credentials

Before you configure the connector in Stellar Cyber, you must obtain the following Verkada credentials:

Base URL—The base URL for API access. The default (for United States) is https://api.verkada.com/. Locate the Base URL for other regions at Service Regions.
API Key—The authentication credential. There are Legacy API Keys and new API Keys. Legacy API Keys are valid until their expiry. To get new API Keys, follow the guidance in the Verkada Quick Start Guide.

Adding the Connector in Stellar Cyber

To add a Verkada connector in Stellar Cyber:

Log in to Stellar Cyber.
Click System | INTEGRATIONS | Connectors. The Connector Overview appears.
Click Create and select Connector.

The General tab of the Add Connector screen appears. The information on this tab cannot be changed after you add the connector.
Choose Internet of Things Security from the Category dropdown.
Choose Verkada from the Type dropdown.

The asterisk (*) indicates a required field.
For this connector, the supported Function is Collect, which is enabled already.
Enter a Name.
Notes:
- This field does not accept multibyte characters.
- It is recommended that you follow a naming convention such as tenantname-connectortype.
Choose a Tenant Name. The Interflow records created by this connector include this tenant name.
Choose the device on which to run the connector.
- Certain connectors can be run on either a Sensor or a Data Processor. The available devices are displayed in the Run On menu. If you want to associate your collector with a sensor, you must have configured that sensor prior to configuring the connector or you will not be able to select it during initial configuration. If you select Data Processor, you will need to associate the connector with a Data Analyzer profile as a separate step. That step is not required for a sensor, which is configured with only one possible profile.
- If the device you're connecting to is on premises, we recommend you run on the local sensor. If you're connecting to a cloud service, we recommend you run on the DP.
(Optional) When the Function is Collect, you can apply Log Filters. For information, see Managing Log Filters.
Click Next. The Configuration tab appears.

The asterisk (*) indicates a required field.
Select the Base URL you noted above in Obtaining Verkada Credentials.
Enter the API Key you noted above. The default is a Legacy API Key.
If the API Key is not a Legacy Key, remove the checkmark for Legacy Key and enter a new API Key above.
(Optional) Click Disable SSL Certificate Verification if you want to disable SSL certificate verification. Only disable SSL certificates if you have a reason to, otherwise, it is not a good security practice.
Choose the Interval (min). This is how often the logs are collected.
Choose the Content Type you would like to collect. The logs for Camera Devices, Access Events, and Audit Logs are supported.

The Camera Devices content type is always selected and cannot be removed from the configuration as it is required for host information.

The Camera Devices data is deduplicated, but there still may be some duplicates.
Click Next. The final confirmation tab appears.
Click Submit.

To pull data, a connector must be added to a Data Analyzer profile if it is running on the Data Processor.
If you are adding rather than editing a connector with the Collect function enabled and you specified for it to run on a Data Processor, a dialog box now prompts you to add the connector to the default Data Analyzer profile. Click Cancel to leave it out of the default profile or click OK to add it to the default profile.
- This prompt only occurs during the initial create connector process when Collect is enabled.
- Certain connectors can be run on either a Sensor or a Data Processor, and some are best run on one versus the other. In any case, when the connector is run on a Data Processor, that connector must be included in a Data Analyzer profile. If you leave it out of the default profile, you must add it to another profile. You need the Administrator Root scope to add the connector to the Data Analyzer profile. If you do not have privileges to configure Data Analyzer profiles, a dialog displays recommending you ask your administrator to add it for you.
- The first time you add a Collect connector to a profile, it pulls data immediately and then not again until the scheduled interval has elapsed. If the connector configuration dialog did not offer an option to set a specific interval, it is run every five minutes. Exceptions to this default interval are the Proofpoint on Demand (pulls data every 1 hour) and Azure Event Hub (continuously pulls data) connectors. The intervals for each connector are listed in the Connector Types & Functions topic.
The Connector Overview appears.

The new connector is immediately active.

Testing the Connector

In addition to testing for connectivity, the Test button for the Verkada connector tests that the Base URL and API Key are correct and data requests for the requested content types return successful responses.

When you add (or edit) a connector, we recommend that you run a test to validate the connectivity parameters you entered. (The test validates authentication and connectivity).

Click System | INTEGRATIONS | Connectors. The Connector Overview appears.
Locate the connector by name that you added, or modified, or that you want to test.
Click Test at the right side of that row. The test runs immediately.

Note that you may run only one test at a time.

Stellar Cyber conducts a basic connectivity test for the connector and reports a success or failure result. A successful test indicates that you entered all of the connector information correctly.

To aid troubleshooting your connector, the dialog remains open until you explicitly close it by using the X button. If the test fails, you can select the button from the same row to review and correct issues.

The connector status is updated every five (5) minutes. A successful test clears the connector status, but if issues persist, the status reverts to failed after a minute.

Repeat the test as needed.

Display sample messages...

If the test fails, the common HTTP status error codes are as follows:

HTTP Error Code	HTTP Standard Error Name	Explanation	Recommendation
400	Bad Request	This error occurs when there is an error in the connector configuration.	Did you configure the connector correctly?
401	Unauthorized	This error occurs when an authentication credential is invalid or when a user does not have sufficient privileges to access a specific API.	Did you enter your credentials correctly? Are your credentials expired? Are your credentials entitled or licensed for that specific resource?
403	Forbidden	This error occurs when the permission or scope is not correct in a valid credential.	Did you enter your credentials correctly? Do you have the required role or permissions for that credential?
404	Not Found	This error occurs when a URL path does not resolve to an entity.	Did you enter your API URL correctly?
429	Too Many Requests	This error occurs when the API server receives too much traffic or if a user’s license or entitlement quota is exceeded.	The server or user license/quota will eventually recover. The connector will periodically retry the query. If this occurs unexpectedly or too often, work with your API provider to investigate the server limits, user licensing, or quotas.

For a full list of codes, refer to HTTP response status codes.

Verifying Ingestion

To verify ingestion:

Select Threat Hunting.

The Interflow Search tab appears.
Change the Indices for the type of content you collected:
- For all content types, change the Indices to Syslog.
- For Camera Devices only, change the Indices to Assets.
The table immediately updates to show ingested Interflow records.

Filtering APIs on Verkada Connectors

Some vendor APIs integrated through Stellar Cyber connectors do not support time-bounded querying (for example, using start_time, end_time, or equivalent filters), and may lack time-series metadata on records. As a result, Stellar Cyber is required to pull the entire dataset during each polling cycle, regardless of whether the data has changed.

Potential Impact

Performance Overhead: The absence of time-based filtering may lead to increased load on the Stellar Cyber ingestion pipeline and degrade collection performance over time.
Inefficient Polling: The connector must fetch and process all available records each cycle, leading to longer collection durations and higher resource usage.
Scalability Limitations: For large or growing datasets (for example, alerts, logs, or assets), this limitation may result in delayed data availability or collection timeouts.
Data Inconsistency: Data may be duplicated or missed due to the quantity of data.

When working with connectors that have this limitation, consider the potential impact on performance and collection efficiency.

Recommendation

Where possible, we recommend working with your vendor to improve or add time range filtering capabilities to their APIs.

Verkada Connector Content Types

The Verkada connector content types impacted by this limitation are as follows:

Access Events
Audit Logs
Camera Devices (assets)

The Camera Devices content type does not support time-bounded querying. This connector can only pull the entire dataset during each polling cycle, regardless of whether the data has changed. The connector will filter the retrieved data and only ingest data with dates within the query period.