Removing Tenants (<4.3.5)

To completely remove a tenant, you must consider all the Stellar Cyber objects they own, such as charts, reports, dashboards, connectors, and so on, need removal at the same time. Certain items must be manually disabled or cleared before you can remove the tenant. Use the procedure in this topic as a guide.

  1. Unauthorize tenant sensors.
  2. Clear the tenant database.
  3. Remove tenant users.
  4. Delete the tenant from tenant groups.
  5. Remove associated tenant objects.
  6. Delete the tenant.

Unauthorizing Tenant Sensors

You must unauthorize any sensors sending data to the DP for the tenant:

  1. Click System | Collection | Sensors. The Data Sensor List appears.

  2. To narrow down the list to only sensors assigned to a single tenant, click the Tenant drop-down at the top-right of the screen and select the tenant.

  3. Click the MANAGE drop-down.

  4. Click AUTHORIZATION. The AUTHORIZE DATA SENSORS screen appears.

  5. Click Unauthorize. The screen changes to display the authorized sensors you can unauthorize.

  6. Select the sensors you want to unauthorize.

  7. Click the Add arrow. The sensors are added to the Selected Sensors list.

  8. Click Submit. The sensors are unauthorized, but data might still be ingested as the queue is emptied.

  9. Refresh the Data Sensor List until the icon appears in the AUTHORIZATION column.

Clearing the Tenant Database

After the sensors stop sending data and the icon appears next to the sensors, you can clear the tenant database:

  1. Click System | Data Management.

    The EXTERNAL STORAGE CONFIGURATION page appears.

  2. Select ADVANCED.

  3. Select the tenant from the Select a Tenant drop-down.

  4. Select both Records and Assets.

  5. Select Clear Database.

    All data for that tenant is immediately deleted.

Removing Tenant Users

Before you can delete the tenant, you must remove all tenant users:

  1. Select System | Users.

    The User table appears.

  2. Select the TENANT NAME column heading.

    The table is now sorted by tenant, so you can easily find the tenant's users. You can either delete the users or assign them to different tenants.

  3. To delete the users:

    1. Select the button to delete the corresponding user.

      The user is immediately deleted.

    2. Repeat until all of the tenant's users are deleted.

  4. To assign the users to different tenants:

    1. Select the button to edit the user.

      The EDIT EXISTING USER screen appears.

    2. Choose a different tenant from the Tenant drop-down.

    3. Select Submit.

    4. Repeat until all of the tenant's users are reassigned.

Deleting Tenants from Tenant Groups

If the tenant was a member of a tenant group, you must remove it from that group:

  1. Select System | Tenant Groups.

    The table of tenant groups appears.

  2. Select next to the tenant in the Added Members list to immediately delete it from the group.

Removing Associated Tenant Objects

Before you delete the tenant, make sure you remove any of the objects belonging to the tenant in the procedure below. This way, Stellar Cyber won't generate an error message regarding custom objects remaining when you delete the tenant in the next section:

  1. Navigate to Visualize | Dashboards and delete any dashboards belonging to the tenant to be deleted.

    If you want to keep the settings of a tenant-assigned dashboard, you can open the dashboard and use the Export | Export as Configuration feature to save the dashboard's settings with a tenant assignment of All Tenants before deleting the tenant's version.

  2. Navigate to Visualize | Charts and delete any charts belonging to the tenant to be deleted.

    You can sort the list by Tenant name to make it easy to see all charts belonging to the tenant.

  3. Each of the entries in the System | Configuration menu can include custom objects belonging to the tenant to be delete. Go to each of the following pages, sort the resulting table by Tenant name, and delete all listed objects belonging to the tenant to be deleted:

    • System | Queries

    • System | Recipients

    • System | Saved Scripts

    • System | Tags

    • System | Lookups

Deleting Tenants

After all users are removed, and the tenant is not in any tenant groups, you can delete the tenant:

  1. Select System | Tenants.

    The table of tenants appears.

  2. Select to delete the tenant.

    The tenant is immediately deleted.