Using the Alerts Page

This page allows you to view observed alerts organized by the XDR Kill Chain and analyzed with machine learning. From here, you can also access alert details and create custom alert types. Stellar Cyber generates alerts by using machine-learning algorithms to search for specific security-related events. You can get to the Alerts page by:

  • See Machine Learning and Analytics Overview for an introduction to Stellar Cyber's machine-learning technology and links to individual alert descriptions organized by index and XDR Kill Chain stage.

  • See Machine Learning Alert Type Details for details on the available alert types and the actions you should take when one is triggered.

  • Stellar Cyber also provides an interactive tool that lets you look up alert types by data source, alert name, event type, or source index.

The Alerts page lists the available alert types according to the filters set in both the Alert Types panel and the filter controls at the top of the page.

You can always see which display filters are applied to the Alerts page by examining the checked boxes in the Filters panel at the left of the display.

Alerts Page Components

As shown in the figure below, the Alerts page consists of the following main components:

  • Alerts and Status panels – Provides at-a-glance status graphs for Critical vs. Total and Open vs. Total alerts, including trend information.

  • Filters panel – Provides display filters for the Alertspage using XDR Kill Chain stages and tactics, Source, Tags, and Legacy Event Types, among others. Filters applied here automatically affect the counts shown in the Alerts and Status panels described below.

  • Alerts table – Provides a sortable table listing the alert types available according to the current filters set in both the Filters panel and the Global Filters at the top of the page.

  • The table includes a Create button that takes you to the standard workflow for creating a new alert type.

  • The visible alerts are restricted to those accessible to the currently active tenant. Refer to "Which Custom Alert Types Can I See?," below, for information on which customer alert types are visible to you, depending on how you are logged in. The columns for Tenants and Tenant Group are displayed only for Partner users and Root users.

  • InSyncs – If there are any integration syncs, they are displayed at the top of the Alerts page.

Understanding the Alerts and Status Cards

The Alerts and Status cards appear immediately above the Alerts table as illustrated below:

Dashboard Status Panel

  • Alerts Card– Use this card to assess the number of Critical versus Total alerts for the selected Time Interval and filters.

    • The bar graph shows the number of critical alerts compared to the total number of alerts that match the selected filters. Critical alerts are those with an Alert Score of 75 or greater.

    • The Critical indicator shows you the trend in critical alert generation, comparing the net increase or drop in critical alerts to the previous Time Interval of the same size.

    • The Total indicator shows you the trend in total alerts, comparing the net increase or drop in total alerts generated to the previous Time Interval of the same size.

  • Status Card – Shows the number of Open alerts versus Total alerts for the selected Time Interval and filters. Open alerts are shown both as a count and a percentage of the total. You can also see trend information for both Open and Total alerts over the selected time interval below the graph.

    • The Open indicator shows you the trend in alert closure, comparing the net increase or drop in open alerts to the previous Time Interval of the same size.

    • The Total indicator shows you the trend in total alerts, comparing the net increase or drop in total alerts generated to the previous Time Interval of the same size.

    Open alerts are those with a status of either Open or In progress.

Using Filters in the Filters Panel

The Filters panel provides a collapsible set of display filters that can be applied to the Alerts page. Click the Filters button at the top left of the display to toggle the Filters panel open and closed.

The counters in the Alerts and Status cards and the alert types listed in the Alerts table are all subject to the display filters set in the Filters panel. For example, suppose you clicked the XDR Kill Chain | Initial Attempts entry in Filters panel:

  • The Alerts table updates to reflect just those alert types available at the Initial Attempts XDR Kill Chain stage.

  • The Alerts and Status cards update to reflect just those alerts triggered at the Initial Attempts XDR Kill Chain stage.

Showing Alert Types Without Hits

The Filters panel also includes an Alert Options | Show Alert types without hits option. Enable this option and sort the table by Stage or Tactic to see the alert types available at a particular XDR Kill Chain stage or using a particular tactic (or, alternatively, set a filter for the stage/tactic in the Filters panel).

About the XDR Kill Chain Counters in the Filters Panel

The XDR Kill Chain entries in the Filters panel also show you Critical/Total alert counters subject to the global filters at the top of the display. For example, in the figure below, you can see that there are nine total alerts at the Persistent Foothold stage in the selected Time Interval, none of which are critical:

Automatically Configured Filters

Depending on how you arrived at the Alerts page, some of the display filters may already be set for you. For example, if you drilled to Alertsby clicking an XDR Kill Chain stage in the home dashboard, the corresponding stage is already selected as a filter. You can set the following types of filters in the Filters panel:

  • Tags – You can set display filters on both predefined and custom tags.

  • Alert Options – You toggle on and off the display of alert types without hits.

  • Alert Score – You can limit the display to just those alerts within a specified range of scores. Click Alert Score and use the slider to specify the range.

  • Queries – you can use a configured query as a display filter.

  • Source – You can set display filters that include or exclude both the Built-in alert types (those provided with Stellar Cyber) and any Custom alert types available to your tenancy.

  • Status – You can set display filters that include or exclude alerts based on their status (All Open, Any, New, In Progress, Ignored, or Closed).

  • XDR Kill Chain – You can set display filters on each XDR Kill Chain stage, as well as their individual associated tactics. Within a stage, tactics are organized from least to most severe.

You can also use the Add new filter field to add a new filter to the Filters panel. Click in the Add new filter field to see the list of available filters.

Working with the Alerts Table

The Alerts table lists the alerts available within the filters set in the Filters panel and the global filters at the top of the page. Depending on how you set the Show alert types without hits toggle, you can view only triggered alerts (the default) or all alerts (Show alert types without hits enabled).

You can use this table to understand the alert types available at different XDR Kill Chain stages and using different tactics, as well as to see the triggered alerts. You work with the Alerts table in the same way you do any Stellar Cyber table. Keep in mind the following techniques that are particularly useful when working with the Alerts table:

  • Leave the Show alert types without hits option disabled to focus on triggered alerts.

  • Sort the table using the Alert Score, Fidelity, or Severitycolumns to bring triggered alerts to the top of the table for investigation.

  • Enable the Show alert types without hits option and sort the table by Stage or Tactic to see the alert types available at a particular XDR Kill Chain stage or using a particular tactic (or, alternatively, set a filter for the stage/tactic in the Alert Types panel).

  • Use the Columns feature to add the Legacy Category and Legacy Type fields if you want to understand how XDR Kill Chain alert types map to the legacy model.

  • Each alert type in the table includes a View button that you can use to drill to a detail display of all the alerts triggered for that type.

  • The Tenants and Tenant Groups columns help you understand which tenants have access to specific custom alert types.

  • Click the Columns button at the left of the table to change the columns included in the table.

  • The Playbooks column lets you see how many ATH Playbooks a given alert type has been assigned to. You can click the entry in this column to drill to a filtered view of the Respond | Automation page showing just those playbooks to which the corresponding alert type has been assigned.

  • Custom alert types are listed with standard Edit and Delete icons. Keep in mind that you can only delete a custom alert type if it's not assigned to any playbooks. The Playbooks column gives you an easy way to determine if it is. If you still want to delete the custom alert type, you must either remove it from any assigned playbooks or delete its assigned playbooks entirely.

Using InSyncs

If there are any integration syncs, they are displayed at the top of the Alerts page. The status of the InSyncs are displayed, as well as a button you can click to go back to the InSyncs page.

In each ServiceNow icon, the name of the InSync is listed. There is a count of the number of alerts that have been synced using this InSync and a timestamp of the last synchronization.

The status is indicated in the circle around the NOW icon:

  • A green circle indicates a Synced status.

  • A gray circle indicates a Paused status.

  • A red circle indicates an Error status.

For details, see Using InSyncs.

Common Search and Filter Techniques

Stellar Cyber provides a variety of tools that help you find the data you need. Use the following summary of common search scenarios to help you perform your own searches, either globally, or in specific tables. The examples below are in the Alert Detail view, which you can display by clicking the View button for an alert in the Alerts table.

Filtering and Searching Interflow Data

You can apply quick filters to control which Interflow key-pairs are displayed and perform searches. You can apply quick filters to display only detections, only TI (Threat Intelligence) enrichments, or both. When you don't apply a filter, you see all the key-value pairs for an alert.

Screen capture of Quick Filters and Search field in an alert

When you apply the detections filter, Stellar Cyber displays only the key-value pairs with field names that begin with xdr_event.

When you apply the TI enrichments filter, Stellar Cyber displays the following fields if the alert has been enriched with this information:

  • srcip_reputation

  • dstip_reputation

  • srcip_reputation_source

  • dstip_reputation_source

  • srcip_geo and all its subproperties

    • srcip_geo.city

    • srcip_geo.countryCode

    • srcip_geo.countryName

    • srcip_geo.latitude

    • srcip_geo.longitude

    • srcip_geo.region

  • dstip_geo.region and all its subproperties

    • dstip_geo.city

    • dstip_geo.countryCode

    • dstip_geo.countryName

    • dstip_geo.latitude

    • dstip_geo.longitude

    • dstip_geo.region

If the above fields for an alert have not been enriched with information, Stellar Cyber does not display them.

When you apply both the detections filter and TI enrichments filter, Stellar Cyber displays key-value pairs that match either filter.

Search for any term that appears in a field key, name, or value and use commas to separate multiple terms. Stellar Cyber displays all results that match any of the search terms you enter. If you're applying a filter at the time of a search, then Stellar Cyber limits its search to just the filtered data. If no filter is applied, then it searches through all unfiltered data.

Searching for a Specific Interflow Key and Value

You can search for Interflow keys with specific values in a table in several ways:

  • Expand an entry in the table to view key-value pairs and use the Filter For button for one of the key-value pairs to search for matching records. Once you add a term as a filter in this way, it automatically appears in the Filter Panel at the left of the display, too. For example, in the figure below, we're searching for Tactics matching the displayed value.

  • Add the Interflow key directly in the Filter Panel. If the attribute you want to search for is not already listed in the panel, you can use the Add new filter functionality to add it. Then, supply the value in the field. For example:

Searching for a Value Without a Key

If you know the value you want to search for but aren't certain of the Interflow key (for example, a number), your best route is the global search bar at the top of all Stellar Cyber pages. Take advantage of the full Lucene syntax to search for partial matches, fuzzy matches, and so on.

Excluding Values from a Table

Sometimes, it can be useful to narrow a search by temporarily excluding all records with a certain Interflow key value. This is the perfect time to use the Filter Out button in a table cell. For example, in the figure below, we're excluding all records matching the selected Host IP address:

Removing Some Filter Criteria

You can remove individual filter criteria from the current search by clicking their standard delete (X) icons in the filter panel. For example:

Removing All Filter Criteria

You can remove all filter criteria by clicking the handy Clear all button at the top of the filter panel. For example:

Searching for a Specific Alert Type

You can search the Alerts table for all alerts of a specific type using either the global search bar or a table filter in the Alert Type column:

  • Use the global search bar to search the Alerts table for all alerts of a specific type by including the Interflow key of xdr_event.display_name followed by the name of the Alert Type you want to search for in quotation marks. For example, to search for the Recently Registered Domains alert type, you would enter the following in the search bar:

  • Use a table filter in the Alert Type column as follows:

    1. Click the "hamburger" menu in the Alert Type column header.

    2. Navigate to the Filter tab in the context menu that appears.

    3. Start typing the name of the alert type for which you want to search in the text box.

    4. When the matching alert type appears, click its box to apply the filter.

      The filter appears at the top of the table, as in the figure below:

Search Tips

  • When using table data as a filter, be aware of whether the data includes multiple values. For example, the figure below shows values of both modular_sensor and Linux_agent for the data_sources Interflow key. Rather than using the Filter For button to add this entire term as a search filter, try manually supplying one or the other in the Filters panel at the left of the display.

Searching for Alerts Without Correlated Cases

You can use the following search in the Lucene Search bar in either the Alerts or Threat Hunting page to see alerts that have not been correlated to cases in the current time window:1

(NOT ( (_exists_:(xdr_event.name OR event_name) AND _exists_:orig_index) OR (stellar.ath.type:raw AND stellar.ath.to_incident:true))) OR xdr_event.name: (ade_outbytes_anomaly OR ade_outbytes_anomaly_flip)

Creating a New Alert Type

In addition to the alert types provided by Stellar Cyber, you can create your own custom alert types. Once you've created a custom alert type, you can add it to an automated threat hunting playbook.

  1. Display the Alerts page.

  2. Click the Create button.

    The Create an Alert Type dialog box appears:

  3. Supply the following information in the Create an Alert Type dialog box

    • Alert Type – Required. Supply a unique, alphanumeric name for the custom alert type.

    • Tenants – Required. Either set to All Tenants or select the tenant groups and tenants that will have access to this custom alert type. Refer to Which Custom Alert Types Can I See and Act Upon? for information on how your tenancy determines which alert types you can see.

    • Kill Chain Stage – Select the XDR Kill Chain stage to which the custom alert type belongs from the dropdown.

    • Tactic – Select the tactic for the custom alert type from the dropdown. The available tactics are filtered according to the selected Kill Chain Stage.

    • Technique – Select the technique for the custom alert type from the dropdown. The available techniques are filtered according to the selected Kill Chain Stage and Tactic.

      If you set a value for any one of the Kill Chain Stage, Tactic, or Technique fields, you are required to set all three. The dialog box will not let you select an invalid combination of these values.

    • Tags – Select tags for the custom alert type from the dropdown.

      Tags are required if you do not set values for the Kill Chain Stage, Tactic, and Technique fields.

    • Description – You can supply an optional alphanumeric description for the custom alert type to help others understand it.

    • Add Custom Key Fields – You can add key fields to the custom alert type. Any field in the JSON tab of an alert can be promoted to the Key Fields tab.

      Click the plus sign () to Add Custom Key Fields. Then click the right angle bracket () to expand a Custom Field.

      The asterisk (*) indicates a required field.

      1. Enter the Key. This is the field in the JSON, for example, hostip.

      2. (Optional) Enter a Label. This is what will be shown in the user interface, for example, Host IP.

      3. (Optional) Enter a Description. This is what will be shown in the user interface when you hover over the key field, for example, The host IP address.

      In the following example alert type, four custom fields were created:

  4. Click Submit to add the custom alert type to the list.

Show All Alert Types to See Your New Alert Type

Your custom alert type will only appear in the list right away if the Show alert types without hits option is enabled under Filters | Alert Options, as illustrated below. Because you just created the alert type, it likely won't have any hits yet.

Adding the Custom Alert Type to a Playbook

Once you've created a custom alert type you can add it to an Automated Threat Hunting playbook. You can either do this directly from the Respond | Automation page, or you can drill to a pre-filled template for a new playbook using the custom alert type as follows:

  1. Create the custom alert type using the procedure in the previous section.

  2. Ensure that the Alert options | Show alert types without hits option in the Filters panel is enabled and locate your new custom alert type in the Alerts table.

    You can make it easier to find custom alert types by setting the Source filter in the Alert Types panel to Custom as in the figure below.

  3. We just created the custom alert type named AutoEx. Now we can click its three-dot menu and use the + Add Playbook option to launch the standard ATH Playbook workflow with the template pre-filled to use our custom alert type.

When you start a playbook using this technique, the template is automatically pre-filled with the Actions section populated based on the alert type's settings:

  • Type is set to Create Alert

  • Alert Type is set to the selected alert type.

  • Kill Chain Stage, Tactic, Technique, Tags, and Description are all pre-filled based on the custom alert type's settings.

Editing Custom Alert Types

You can edit a custom alert type using its standard Edit button at the right of its entry in the Alerts table. Keep in mind, however, that once a custom alert type is assigned to a playbook, you cannot delete its assigned Tenants or Tenant Groups.

Which Custom Alert Types Can I See and Act Upon?

Stellar Cyber's policy is to restrict access to different objects based on ownership and tenancy. In general, you can only see and act upon custom alert types that were created by or assigned to a tenant or tenant group to which you are logged in as. Start by checking your Tenancy at the upper right of the display. For example, the user below is logged in with the STML tenant.

Screen capture of tenancy setting

You can always see alert types set to All Tenants. From there, your tenancy determines which custom alert types you can see and act upon, as follows:

  • If you are logged in with a tenant and the tenant owns the alert type.

  • If you are logged in with a tenant and the alert type's tenant list includes the tenant.

  • If you are logged in with a tenant and a tenant group in the alert type's tenant group list contains the tenant.

  • If you are logged in with a tenant group and the alert type's tenant group list includes the tenant group.

  • If you are logged in with a tenant group and a tenant in the tenant group owns the alert type.

  • If you are logged in with a tenant group and a tenant in the alert type’s tenant list is in the tenant group.

About Deduplication for Custom Alerts

To reduce noise and focus attention, Stellar Cyber automatically deduplicates multiple instances of the same custom alert if they fire within a small window of time (five minutes, by default). Stellar Cyber performs this deduplication by discarding fields that are always different between separate alerts, calculating a hash, and monitoring future events for matches.

You can override the default settings for deduplication of alerts created as part of an ATH Playbook and specify your own time window. Refer to Create Alert Action .